Privacy Policy

J&A Glass & Mirror Inc.

Last Updated: 3/12/2026

1. Company Information

Business Name: J&A Glass & Mirror Inc.
Address: 14188 Northdale Blvd, Rogers, MN 55374
Phone: 763-633-9694
Email: citydesk@jaglassinc.com
Website: www.jaglassinc.com

---

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Email address
• Phone number
• Address or project location
• Details related to service requests or inquiries
• Any other information you submit through our contact forms, email, phone, or SMS/MMS communications

We do not knowingly collect personal information from children under the age of 13.

---

3. Why We Collect Personal Information

We collect personal information for the following purposes:

• To respond to inquiries or service requests
• To provide estimates, services, or customer support
• To communicate with you about appointments, projects, or updates
• To send transactional or service-related SMS/MMS messages (with your consent)
• To improve our website, services, and customer experience
• To comply with legal or regulatory requirements

---

4. How We Use Your Information (Purpose / Legal Basis)

We use your personal information only as necessary to:

• Perform services you request
• Communicate regarding your account, inquiry, or project
• Send service-related or marketing communications only when you have opted in
• Maintain business records and internal operations

We do not use your information for unrelated purposes.

---

5. SMS / MMS Communications

If you opt in, we may send SMS or MMS messages related to:

• Appointment confirmations or reminders
• Project updates
• Customer service communications
• Marketing or promotional messages (if explicitly opted in)

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any SMS message.

---

6. Sharing or Selling Personal Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third-party service providers who assist us in operating our business (such as website hosting, CRM systems, or SMS delivery platforms), solely for business purposes, and only under confidentiality obligations.

Any mention of selling or sharing consumer data for marketing purposes is explicitly excluded.

SMS consent and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

---

7. International Data Transfers

We do not intentionally transfer personal data outside of the United States.

If any data is processed by third-party systems that store data outside the U.S., those providers are required to maintain appropriate data protection safeguards.

---

8. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

No method of transmission over the internet or electronic storage is 100% secure, but we strive to use commercially acceptable means to protect your data.

---

9. Your Rights Over Your Data

Depending on your jurisdiction, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Withdraw consent for communications, including SMS/MMS
• Request information about how your data is used

---

10. How to Exercise Your Rights

To exercise any of your data rights, contact us using the information below:

Email: citydesk@jaglassinc.com
Phone: 763-633-9694

We will respond within a reasonable timeframe and in accordance with applicable laws.

---

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.